Back to Home
FAQ
Frequently Asked Questions
Everything you need to know about using Fliday eSIM.
What is an eSIM and how do you use it?
An eSIM is a digital SIM. Purchase a plan, scan the QR code, and you're connected instantly.
Which devices are compatible?
Most modern iPhones, Samsung Galaxy, and Google Pixel devices support eSIM.
How do I activate my eSIM?
Go to Settings > Mobile Data > Add eSIM and scan your QR code.
Can I use it in multiple countries?
Yes, we offer regional and global plans covering 100+ countries.
Do I need data roaming?
Yes, but you won’t be charged extra when using our eSIM.
How long are plans valid?
Plans last between 7–30 days and start when you connect.
Can I use physical SIM + eSIM?
Yes, most devices support dual SIM usage.
Can I top up?
Yes, directly from your account dashboard.
Will it work in remote areas?
Coverage depends on local carriers, similar to any SIM.
What if I need help?
We offer 24/7 live chat and email support.
Is eSIM better?
Yes, it’s faster, more convenient, and can’t be lost.
Is eSIM secure?
Yes, it's encrypted and more secure than physical SIMs.
Still need help?
Our support team is available 24/7.
Contact Support